ETHOS Line - Make a report

We encourage our employees, stakeholders and the general public to submit suggestions, inquiries and report alleged ethics, compliance or governance violations through ETHOS Line, an open and confidential communication channel.

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ETHOS

Today, as a global company, CEMEX faces greater challenges than ever before. While our stakeholders demand more than simply good financial results, technology and global awareness have resulted in unprecedented scrutiny of our actions. We are expected to adhere to top-tier standards of corporate behavior everywhere we operate.

ETHOS, a worldwide CEMEX initiative supported by employees from diverse areas of the company, seeks to embrace these standards and promote actions that will evolve and strengthen our corporate culture.

ETHOS is designed to help our employees integrate ethics and compliance into their daily work. ETHOS offers our employees the following benefits:

• Guidance on ethics, compliance and governance topics
• Access to an array of courses related to ethics and compliance
• Access to corporate global and local policies
• Advice and tools to help employees manage ethical dilemmas
• Increased awareness of the business and personal implications of misconduct

Ethics

CEMEX’s culture and values are clearly and rapidly communicated to our employees, stakeholders and the general public through our Code of Ethics. We believe that ethical behavior is a key factor for our success.

Compliance

Compliance means acting in accordance with the letter and the spirit of the law, our Code of Ethics and our corporate policies. At CEMEX, we must comply with all applicable laws and policies, without exception. The importance of this principle cannot be overstated: if we compromise on matters that we perceive as small or unimportant, we cross a threshold that can easily lead us to more serious misconduct, putting the company's and our own personal situation at risk, and causing grave harm to our corporate culture.

What happens if an employee reports a violation of applicable law, our Code of Ethics or our policies?

CEMEX has developed policies and procedures to investigate complaints in a prompt, professional and fair manner. All investigations are confidential and may be anonymous, at the option of the complainant, as permitted by applicable law. ETHOS Line is our institutional tool for submitting questions or complaints.

If an employee believes he/she has been a victim of retaliation for reporting a violation or complaint, he/she should report it immediately through ETHOS Line.

How does CEMEX audit or review compliance with internal policies?

Our operating risks and compliance with our policies are evaluated periodically, mainly by the Process Assessment Department. Compliance with certain policies is also reviewed by our legal, comptrollership, information security and other departments, as needed.